Ongoing
Microsoft 365 and Google Workspace
Tenants, licences, mailboxes, shared drives and groups, administered properly on either platform, or on both at once while you finish moving between them.
Independent IT and platform consultancy
Technology that fits your business.
From the systems you use every day to the cloud platforms your engineers build on, we provide the technical expertise to keep things running and help you move forward.
Services
Everyday systems, and the platforms underneath them.
Good IT isn't just about having the right technology. It's about understanding the people and the business behind it. We build long-term relationships with our clients, so we can give better advice, respond quickly and solve the problems that actually matter.
Workplace
The systems you rely on every day, looked after properly.
Joiners & leavers
Accounts and access
New starters set up in minutes rather than afternoons, with the right access from day one. Leavers closed down properly: access revoked, mailbox retained, nothing left open behind them.
Ongoing
Filtering and security
Smoothwall web filtering, multi-factor authentication and conditional access, configured and monitored. Documented so you have something to hand an insurer, an auditor or a safeguarding inspection.
On request
Audits and investigations
Who accessed what, and when, answered from the audit log. Whether that's a departing employee downloading files on their last afternoon, or a board asking for assurance in writing.
Platform
The infrastructure and delivery pipelines underneath whatever you're building.
Project work
Cloud infrastructure
Azure, AWS and GCP built as code with Terraform. What's running is documented and repeatable, and every change can be read, approved and rolled back like any other piece of engineering.
Project work
CI/CD and delivery
Build and deployment pipelines that run the same way every time, with the tests, approvals and rollbacks that make a release routine.
Ongoing
DevOps and reliability
Monitoring that pages a human only when a human is needed, alerting thresholds that hold up, and a clear account afterwards of what broke, why, and what stops it happening again.
Project work
Internal tools and automation
Small, purpose-built web apps that put routine jobs like creating a user or resetting a password directly in the hands of your own staff, with no scripting knowledge needed.
Who we work with
We keep the client list short.
It's what lets us learn how your organisation actually works, and remember it between calls.
Organisations without an IT department
Where Microsoft 365 or Google Workspace is the IT estate, we become the team that looks after it. Your staff get their time back for the work they were actually hired to do.
Specialism
Education
Schools, trusts, independent providers and alternative provision, including SEND settings. Our Managing Director spent a decade in schools, latterly as a Director of Safeguarding. So when we set up filtering or produce a monitoring report, we know what the person receiving it has to do with it.
Engineering and IT teams
An extra pair of hands on a migration or a platform build, and an experienced second opinion when you want an architecture reviewed before you commit to it.
Education, in detail
Schools run to a calendar, so the work does too.
Many of our workplace clients are schools, trusts and alternative provision. Every sector has a rhythm, but education's is unusually sharp: three hundred people need to log in on the same morning, and that morning doesn't move. This is the year we plan around, so term starts the way it should.
The year, from an IT desk
Marked months are where the work concentrates
Sep
Whole new intake live on day one.
Oct
Autumn census. Access reviewed.
Nov
Dec
Jan
Mid-year joiners caught up.
Feb
Mar
Apr
May
Exams. Filtering tightened.
Jun
Jul
Leavers closed down, data retained.
Aug
Rebuilt before anyone returns.
How it works
A monthly contract, or a fixed-term project.
A monthly contract
We agree a number of hours each month and work to them: the day-to-day administration, the busy periods you already know are coming, and someone who picks up when you call. You're calling a person who knows your setup, not logging a ticket. We don't run a 24-hour service desk.
It's how most of our clients work with us, and it suits organisations running several sites or brands on one tenant. There's no minimum term.
Peak and off-peak hours
Your monthly hours are split between normal working hours and everything outside them. The two are priced differently, and most contracts weight the allowance towards off-peak.
That suits the work. Tenant changes, migrations and rebuilds go better when nobody is trying to log in, so that's when we do them.
When a month runs over
Unused hours don't roll over, and some months bring something bigger than the allowance: a migration, an investigation, a piece of work nobody saw coming. That time is invoiced separately from the monthly fee.
You won't get a surprise invoice. Either you ask us for the extra work, or we tell you before we start that it's about to take you past your hours. The decision is yours either way.
Fixed-term projects
A migration, a tenant tidy-up, a platform build, a pipeline rebuild, or a tool made to fit how your office actually works. Also the smaller one-offs: an audit, an investigation, an architecture review, or a second opinion on something an existing supplier has proposed.
Scoped and quoted up front, with a defined end. These run with or without a monthly contract alongside them.
Either way
We're deliberately small, which means you get to work with people who know you back. The people you talk to are the people doing the work, and the knowledge we build about your business stays with us.
There's no account manager in between, no support queue to join, and no need to explain your setup again each time you get in touch.
Tell us what you're running, and where you'd like it to get to.